Your Privacy Is Preferences slotsmy

1Information We Collect

Slotsmy collects your personal information through several means as you interact with our platform. We only collect information that is genuinely necessary to provide you with the best possible service.

Information you provide directly:

• Full name as stated on your identity card (MyKad)
• Identity card number (MyKad) or passport
• Date of birth and gender
• Email address and mobile phone number
• Residential address
• Malaysian bank account details for withdrawal purposes
• KYC documents such as MyKad photos and verification selfies

Information collected automatically:

• IP address and device information (model, operating system, browser version)
• Login and logout session data including timestamps
• Game activity and financial transaction records
• Cookie data and similar tracking technologies
• Geolocation data required for regional verification

We do not collect information that is unrelated to the purposes stated above. If you feel we are requesting unreasonable information, please contact our support team for further clarification.

2How We Use Your Information

Every piece of information we collect has a clear and legitimate purpose. slotsmy uses your personal data for the following purposes only:

• Identity verification (KYC): To verify that you meet the minimum age requirement and that you are a real individual registering on the platform.
• Transaction processing: To process deposits, withdrawals, and all financial transactions securely and accurately.
• Account security: To detect suspicious activity, prevent fraud, and protect your account from unauthorised access.
• Customer support: To enable our team to assist you more effectively when you contact us.
• Legal compliance: To comply with Malaysian legal requirements, including the Anti-Money Laundering Act 2001 (AMLA) and directives from relevant authorities.
• Service improvement: To analyse aggregated usage patterns in order to improve the platform and member experience.
• Promotional communications: To send relevant offers and bonuses — and you can unsubscribe at any time.

3Sharing Information with Third Parties

Slotsmy takes great care when it comes to data sharing. We do not sell or trade members' personal information. However, there are limited situations where we may need to share information with certain parties:

Trusted Service Providers: We work with third-party service providers that help us operate the platform, such as payment gateway providers and identity verification services. All such providers are bound by strict confidentiality agreements and may only use your data for the purposes we specify.

Legal Requirements: If ordered by a court, the police, or a legitimate regulatory authority, slotsmy may be required to disclose certain information in accordance with applicable laws in Malaysia.

Fraud Prevention: In cases of suspected fraud or money laundering, we may share necessary information with the relevant authorities as part of our civil responsibility.

4Data Retention Period

Slotsmy retains your personal data only for as long as necessary to fulfil the purpose of collection or as required by applicable legal obligations. The following are our data retention guidelines:

Upon expiry of the retention period, data will be securely deleted or anonymised in accordance with established procedures.

5Cookies and Tracking Technologies

Slotsmy uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored in your web browser that help us recognise you on future visits.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
• Preference Cookies: Saves your preferred settings such as language and time zone for a better experience.
• Analytics Cookies: Helps us understand how members use our platform in aggregate for improvement purposes.
• Performance Cookies: Allows us to detect technical issues and optimise platform speed.

You can manage or delete cookies through your web browser settings. However, disabling essential cookies may affect platform functionality. For more information on managing cookies in popular browsers, please refer to your browser's help section.

6Data Security and Protection Measures

Your personal data security is slotsmy's number one priority. We continuously invest in the latest security infrastructure to ensure your data is always protected.

Technical security measures we implement:

• Data encryption in transit using TLS 1.3 and 256-bit SSL
• Encryption of data at rest using AES-256
• Two-factor authentication (2FA) is available for all member accounts
• Real-time threat monitoring and intrusion detection systems
• Regular penetration testing by independent security experts
• Strict role-based access control (RBAC) for internal staff
• Automatic data backup and disaster recovery plan tested on a regular basis

While we take all reasonable measures, no system can guarantee 100% absolute security. In the event of a data breach affecting your information, we are committed to notifying you within 72 hours and taking immediate remediation steps.

7Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by slotsmy:

• Right of Access: You have the right to know what personal data we hold about you and how it is processed.
• Right to Rectification: You have the right to correct any inaccurate or outdated information.
• Right to Erasure: You may request the deletion of your personal data, subject to mandatory legal retention requirements.
• Right to Restrict Processing: You may request that we restrict how we process your data in certain circumstances.
• Right to Object: You have the right to object to the processing of your data for direct marketing purposes at any time.
• Right to Non-Consent: You have the right to withdraw consent you have previously given, though this does not affect any processing that has already taken place.

To exercise any of the above rights, please contact our Data Protection team through the available customer support channels. We will process your request within 14 business days and inform you of the action taken.

8Children's Privacy

The slotsmy platform is exclusively for individuals aged 18 years and above. We do not intentionally collect, store or process any personal information from minors.

If we find that a child's information has been collected without our knowledge, we will promptly delete that information and close the account in question. Parents or guardians who suspect their child has registered on our platform are encouraged to contact us immediately.

9Cross-Border Data Transfers

In the course of our operations, some of your personal data may be transferred to or stored on servers located outside Malaysia. In all such cases, slotsmy ensures that:

• The recipient country or region has a level of data protection equivalent to Malaysia
• Legally binding data transfer agreements are in place with all parties involved
• Data transfers are carried out using recognised protection mechanisms, including standard contractual clauses
• Your data is not disclosed to unauthorised parties during the transfer process

10Changes to This Privacy Policy

Slotsmy reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Members will be notified of any material changes through:

• Prominent notices on the platform's home page
• Email to the address registered to your account
• In-app notifications on the slotsmy mobile app

The "Updated" date at the top of this document will always reflect the latest version of this policy. We encourage you to review this page periodically. Continued use of the slotsmy platform after any changes constitutes acceptance of the updated terms.